Propuesta de un Sistema Telefónico con Servicios Digitales E1 (VoIP) para Complejos Hoteleros Utilizando la Plataforma Cisco Unified Communications Manager 11

Authors

  • Williams NAVA Instituto Tecnológico de Acapulco
  • Eloy CADENA Instituto Tecnológico de Acapulco
  • Eduardo DE LA CRUZ Instituto Tecnológico de Acapulco
  • Jorge CARRANZA Instituto Tecnológico de Acapulco

Keywords:

Telephone system, Hotel complex, Analog telephony, Digital telephony, Voice over IP, Cisco Unified Communications Manager 11

Abstract

In this article is presented a proposal for a telephone
system that integrates voice over IP technology
using the Cisco Unified Communications Manager
platform in its version 11. The system emerges as a
proposal to solve the problems presented by the
systems with analogue telephony that are currently
used in different hotel complexes, such as the high
costs of telecommunication services, limitation of
physical and logical infrastructure scalability,
security problems and maintenance complexity.
Also are shown the characteristics of the system, the
parts that compose it, and the stages of its
implementation, as well as the benefits that it offers.

Published

2023-07-07

How to Cite

NAVA, W., CADENA, E., DE LA CRUZ, E. and CARRANZA, J. (2023) “Propuesta de un Sistema Telefónico con Servicios Digitales E1 (VoIP) para Complejos Hoteleros Utilizando la Plataforma Cisco Unified Communications Manager 11”, Foro de Estudios sobre Guerrero, 6(1), pp. 847–856. Available at: https://revistafesgro.cocytieg.gob.mx/index.php/revista/article/view/564 (Accessed: 18 October 2024).

Issue

Section

Artículos Originales